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  • How long will me order take to arrive?
    Well, cobber, we aim to get your goodies to you faster than a kangaroo on a sugar rush. Usually, it's about 3-5 business days, but sometimes, just like waiting for the barbie to heat up, it takes a tad longer.
  • Can I change me order after I've placed it?
    Crikey! Quick as a flash, eh? Give us a buzz straight away, and if we haven't packed it up yet, we'll do our best to tweak it for ya.
  • What’s the go with returns?
    No dramas here! If your item's not making you grin like a dingo with a fresh bone, check out our ripper return policy above. Just remember, keep it as fresh as a morning in the outback – tags on and in tip-top shape!
  • Do you ship overseas?
    You betcha! We send our Aussie treasures far and wide, so our international mates can get a taste of the Down Under magic too.
  • Are my deets safe with you?
    Safer than a snag on a barbie at a vegan party! Your privacy is top-notch with us; no dodgy business. Check out our Privacy Policy for the nitty-gritty.
  • Got any sales coming up?
    Look, we can't spill all the beans, but sign up for our newsletter, and you'll be in the loop quicker than a wallaby in a jump-off!
  • Can I gift someone a Northwood Australia voucher?
    Mate, you're on to a winner there! Sure thing, head over to our gift voucher section and treat your cobber to a slice of the Aussie dream.
  • Your website's acting a bit bonkers. What's up?
    Blimey! Sounds like it's had a bit too much sun. Try giving it a refresh, or contact our support crew – they're sharper than a tack on a thong!
  • Still got a question?
    No sweat! If you're still scratching your noggin, give us a shout. We're always up for a chinwag.
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